Policies

Payment & Scheduling

• Services are provided through customized retainer agreements and are invoiced on a recurring basis.

• Secure electronic payment methods are accepted.

• Ongoing clients receive scheduling priority and dedicated support based on the terms of their service agreement.

Cancellation Policy

• Advance notice is requested for scheduling changes.

• Retainer services, minimum commitments, and cancellation terms are outlined within each client's service agreement.

Confidentiality

• Client privacy, discretion, and confidentiality are central to every engagement. Information shared in the course of service is handled with professionalism and care.

Travel / Mileage

• Travel outside the standard service area may be subject to additional travel charges. Details are outlined in each client's service agreement.